Returns & exchanges
Our returns and exchange policy.
[PLACEHOLDER: Shika Hair returns & exchange policy – the text below is a draft structure only and must be confirmed before launch]
Before you order
Please confirm length, texture, colour and closure with us before paying, especially for made-to-order units.
Eligibility
[PLACEHOLDER: are returns/exchanges accepted? time window? condition (unworn, lace uncut, original packaging)?]
Custom / made-to-order units
[PLACEHOLDER: policy for custom units]
Damaged or wrong item
Contact us on WhatsApp 050 459 2012 as soon as you receive your order. [PLACEHOLDER: reporting window & process]
Refunds
[PLACEHOLDER: refund method & timing]
